Posted by B. McKee on 17th Jan 2017
I needed help replacing a discontinued model - My email questions were answered thoroughly & promptly (the same day).
The replacement pump was in stock & arrived at my Florida home just a few days after ordering. The pump was exactly as described and works very well.
The best part - "Jebao PP377" is so quiet you only hear the water movement!!!
Posted by Ernie Fournier on 7th Apr 2016
I haven't actually used the pump yet, but the service was great. Had the pump in 3 days.
Posted by Mike Rankins on 31st Jul 2014
Had to replace a burnt out pump. Works very well and fast shipping. Exceeds expectations.
Posted by Unknown on 16th Jul 2014
We had our fountain for over 7 years. Never a problem. Finally it started making screeching sounds. We soaked it over night in white vinegar. It seemed to do the trick. A few days later it started again. I got the model number and web site from the pump. Wondered if it was a functioning site. It was. I ordered the replacement pump.. It arrived in 2 days!! It works just great. Funny part .. looking at the old pump, it had some harder deposits on the under side of the 'fan'. I suspect if we soaked that a little longer it would be good for
another 7 years. As it is. we have a back up.
Thanks for your prompt attention and delivery.
Posted by Unknown on 24th Nov 2013
The little pump is working perfectly. However, there were no directions as to how to change the adapter to fit the tubing on my fountain. Customer service did provide that assistance when contacted. The directions do say that the "back" can be removed for cleaning, but I have been unable to remove it. It does not look like it can be removed.
Posted by Unknown on 6th Jun 2013
The pumb arrive very quickly, Works Great first time I used it. I would recommend this product
Posted by Unknown on 21st Jun 2012
Got the pump within a few days of order, installed same day and had a nice fountain flow immediately. Great job.
Posted by Darren on 9th May 2012
The service and shipping couldn't have been more efficient and professional. It arrived within two days of placing the order online and the pump installed quickly. I'm back in business and a very satisfied customer.